The Association’s new website brings industry publications, statistics, banking explainers, financial-literacy guides, an events calendar and a secure member portal together in one place for the public, the media and member banks.
The Gambia Bankers’ Association has launched its new website, bringing together in one place information about the banking industry, practical guidance for the public and details of the Association’s events and training. The site is designed to serve as a dependable reference point for bank customers, students, researchers, journalists, policymakers and the Association’s member institutions.
What the website offers
The site is organised around a small number of core areas, each built to be clear, accessible and easy to search.
- Industry knowledge hub: a publications library, industry statistics, explainers on how the banking industry works and a glossary of common banking terms.
- Financial-literacy resource centre: plain-language guides on saving, budgeting, borrowing, interest and fees, digital safety, remittances and making a complaint.
- Events and training calendar: details of the Association’s events and training programmes, with online registration where places are available.
- Media centre: news, statements, press releases and announcements from the Association.
- Newsletter: periodic updates by email for those who choose to subscribe.
- Member portal: a secure area for member institutions, with accounts issued by the Secretariat.
Who it is for
The public
Banking is part of everyday life for households and businesses across the country. The financial-literacy resource centre and the banking explainers set out, in straightforward language, how accounts, loans, fees and digital services work, what to expect from your bank and how to protect yourself from fraud.
Students, researchers and the media
The knowledge hub provides a single place to find the Association’s publications, its glossary of banking terms and, as they are approved for release, industry indicators accompanied by notes on sources and methodology.
Member institutions
The secure member portal gives nominated staff of member banks access to restricted notices and documents, supporting the Association’s work on behalf of the industry.
Why it matters
Clear and reliable information supports confidence in the banking system. Customers who understand the products they use, the costs involved and the warning signs of fraud are better placed to make sound decisions and to protect their money.
The website complements, and does not replace, the role of the Central Bank of The Gambia, which licenses, regulates and supervises banks. Official regulatory information remains available from the Central Bank at https://www.cbg.gm.
The Association does not have access to individual customers’ accounts. Questions about a specific account or transaction should be raised directly with the bank concerned.
A resource that will grow
Content will be added and updated over time, including new publications, guides and events. Industry statistics will be published only once they have been approved, with each release stating its reporting period, its sources and the methodology used.
The website was developed for the Association by Madsoft Technologies. Comments and suggestions are welcome through the contact page.
About the Association
The Gambia Bankers’ Association is the industry association of licensed banks in The Gambia. It represents its member banks collectively, engages the Central Bank of The Gambia and other stakeholders on matters affecting the industry, promotes professional standards and training, publishes industry information and supports financial literacy and consumer awareness. The Association is not a regulator and does not hold or manage customers’ accounts.