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The Gambia Bankers’ Association

Announcement

Secure member portal introduced for member institutions

Article

Type
Announcement
Published
1 October 2026
Reading time
2 min

Member banks now have access to a secure portal for restricted notices and documents. Accounts are issued by the Secretariat to staff nominated by each member institution, and there is no public sign-up.

The Association has introduced a secure member portal on its website for the exclusive use of member institutions. The portal provides a single, protected place where nominated staff of member banks can read restricted notices and access documents that are not intended for publication on the public website.

What the portal is for

The portal is designed to make the Association’s work with its members more efficient and more secure. It is used for:

  • Restricted notices from the Secretariat to member institutions.
  • Documents and papers shared with members, including material for the Association’s committees where access has been granted.
  • Information that is intended for member institutions only and should not circulate by open email or messaging apps.

Public information, including publications, statements and event details, will continue to be available on the open website.

How accounts are issued

There is no public registration for the portal. Accounts are created by the Secretariat for staff nominated by each member institution. Access is personal to the named individual and may be limited to the material relevant to that person’s role or committee membership.

  1. The member institution nominates the staff who require access.
  2. The Secretariat creates an account for each nominated person.
  3. The account holder receives sign-in details and sets a password known only to them.

Member institutions are asked to inform the Secretariat promptly when a nominated person changes role or leaves, so that the account can be deactivated.

Security practices

The portal includes protections such as the temporary locking of an account after repeated failed sign-in attempts and the automatic expiry of signed-in sessions. Its security also depends on how it is used. Account holders are asked to:

  • Use a strong password that is not used for any other service.
  • Never share an account or sign-in details with colleagues; each person should have their own account.
  • Sign out after use, particularly on shared or public devices.
  • Treat portal documents as confidential and handle them in line with their institution’s information-security policies.
  • Report any suspicious message, unexpected password reset or unusual account activity to the Secretariat without delay.

A reminder on impersonation. The Secretariat will never ask an account holder to disclose a password by telephone, email or message. Any request of this kind should be treated as suspicious and reported.

Getting access

Member institutions that wish to nominate staff for portal access, or to update existing nominations, should contact the Secretariat through their usual channels.

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