Press office
Media desk
Latest statements & releases
All statements- Press release
The Gambia Bankers’ Association launches new website and industry knowledge hub
The Association’s new website brings industry publications, statistics, banking explainers, financial-literacy guides, an events calendar and a secure member portal together in one place for the public, the media and member banks.
- Official statement
Advisory: your bank will never ask for your PIN, password or one-time passcode
Banks will never ask you to share your PIN, online banking password or one-time passcode by phone, text, email or message. Anyone who asks is attempting fraud. End the contact and call your bank on a number you trust.
- Official statement
Advisory: how to spot investment and “get rich quick” scams
Offers of high, guaranteed returns with little or no risk are a classic sign of fraud. Learn the warning signs and check that any firm taking your money is licensed by the Central Bank of The Gambia before you pay.
- Official statement
Advisory: how to raise a complaint with your bank
If something goes wrong with your account, start with your bank: put the complaint in writing, include the key details and keep a reference. If it remains unresolved, you can take the matter to the Central Bank of The Gambia.
Boilerplate
About The Gambia Bankers' Association
The Gambia Bankers' Association (GBA) is the industry association of licensed banks in The Gambia. It represents its member banks collectively in dialogue with the Central Bank of The Gambia, government and other stakeholders on matters affecting the banking industry as a whole. The Association promotes professional standards and training, publishes industry information and statistics, and supports financial literacy and public confidence in the banking system.
The Association is not a regulator and does not provide banking services. Banks in The Gambia are licensed, regulated and supervised by the Central Bank of The Gambia.
Requests
Interview and comment requests
- 1
Send your request
Contact the Secretariat with your name, outlet, the topic, the questions you intend to ask, the format and your deadline.
- 2
Spokesperson confirmed
The Secretariat confirms whether the Association will comment and identifies the appropriate spokesperson for the subject.
- 3
Briefing materials
Where helpful, the Secretariat provides background notes, published positions and relevant statistics with their sources.
- 4
Interview or statement
The interview takes place at the agreed time, or a written statement is issued in the name of the Association.
Scope
What we comment on
Industry-wide matters
Developments affecting the banking sector as a whole, from service standards to the role of banks in the economy.
- Sector trends and published statistics
- Industry initiatives and standards
Policy and regulation
The industry perspective on laws, regulations and public policy that affect banks and their customers.
- Published positions and submissions
- Implementation of new requirements
Financial literacy
Practical guidance for the public on using banking services safely and with confidence.
- Fraud and scam awareness
- Saving, borrowing and digital banking
Events
Conferences, training programmes and public activities organised by the Association.
- Programme details and speakers
- Outcomes and published materials
What we don't comment on
The Association speaks for the industry collectively and does not comment on matters specific to individual institutions or customers.
- Individual banks' commercial matters, products or pricing
- Individual customer cases or complaints
- Market-sensitive information about specific institutions
- Supervisory decisions of the Central Bank
Accuracy
Reporting accurately
- Name "The Gambia Bankers' Association" in full on first reference, then "GBA" or "the Association".
- Distinguish the Association from the Central Bank of The Gambia, which licenses, regulates and supervises banks.
- Attribute statistics to their stated source and reporting period.
- Use the Association's official statements and published papers as the record of its positions.
- Check figures and quotations with the Secretariat before publication where there is any doubt.
Identity
Brand and logo use
The Association's name and logo identify its official communications. Media may reproduce the logo, unaltered, when reporting on the Association or its activities. Approved versions are available in the press kit or from the Secretariat.
- Do not alter the colours, proportions or wording of the logo.
- Do not combine the logo with other marks or use it in a way that suggests endorsement of a product, service or institution.
- Leave clear space around the logo and reproduce it at a legible size.
Any other use, including on event materials, publications or digital products produced by third parties, requires prior written permission from the Secretariat.
Questions
Media questions
Can the Association comment on a problem with a specific bank?
No. The Association does not comment on the affairs of individual banks or their customers. Questions about a particular institution should be put to that institution, and questions about its supervision to the Central Bank of The Gambia.
Are the statistics on this website official?
Each figure is labelled with its source and reporting period. Official statistics on the banking sector are published by the Central Bank of The Gambia; industry figures compiled by the Association are identified as such.
Who speaks for the Association?
Only spokespersons designated by the Association speak on its behalf. Views expressed by individual bankers in other capacities are not statements of the Association.
Can I republish material from this website?
Published statements, reports and statistics may be quoted with attribution to The Gambia Bankers’ Association and, for statistics, their original source and period. For other uses, contact the Secretariat.
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