Convening the industry
Events & Training
Calendar
No events are scheduled at present
Be the first to hear when conferences, forums and training programmes open for registration.
Training
Training programmes
Programme
AML/CFT and compliance
Practical training on anti-money laundering, counter-terrorist financing and regulatory compliance.
- Customer due diligence and know-your-customer checks
- Recognising and reporting suspicious transactions
- Sanctions screening and record keeping
Programme
Risk management
Sound frameworks to identify, measure and manage the risks banks face.
- Credit, market and operational risk
- Liquidity management and stress testing
- Risk governance and board reporting
Programme
Cybersecurity and fraud prevention
Protecting banks and their customers from digital threats and fraud.
- Common fraud patterns and social engineering
- Secure digital channels and incident response
- Protecting customer data
Programme
Customer service and conduct
Delivering service that is fair, clear and respectful at every point of contact.
- Treating customers fairly
- Handling complaints well
- Explaining fees and terms clearly
Programme
Credit analysis and lending
Sound lending decisions that support households and businesses.
- Financial statement analysis
- Assessing small and medium-sized enterprises
- Loan monitoring and recovery
Programme
Leadership and management
Developing the next generation of leaders in banking.
- Leading teams through change
- Strategy and decision making
- Ethics and professional standards
Delivery
How training is delivered
Programmes are designed with practitioners, for practitioners. Sessions combine short presentations with case studies, group work and discussion of the situations staff meet every day.
In person. Classroom sessions bring together staff from across member banks to learn from experts and from each other.
Online. Live online courses make training easier to reach for staff outside the capital and reduce time away from work.
In-house. Member banks can request programmes delivered on their own premises and shaped around their teams.
Convenings
Our convenings
Annual conference
The main gathering of the banking industry, bringing together bankers, regulators, policymakers and partners to discuss the direction of the sector.
Policy forums
Focused discussions on regulation, payments, financial inclusion and other issues that shape banking in The Gambia.
CEO and MD roundtables
Closed meetings where the leaders of member banks exchange views on shared challenges and industry priorities.
Public-education events
Financial literacy sessions in schools and communities, helping people manage money well and avoid fraud.
Taking part
Registration and attendance
- Register before the closing date shown on the event page
- Use your work email address if you are attending for your bank
- Tell us early about any accessibility or dietary needs
- Arrive in good time, or join online a few minutes early
- Bring identification to in-person venues
- Let us know as soon as possible if you can no longer attend
Questions
Common questions
Who can attend?
Most professional training is for staff of member banks. Some forums and conferences are also open to regulators, partners and invited guests, and public-education events are open to everyone. Each event page states its audience.
Is there a fee?
Fees, where they apply, are shown on each event page.
Will I receive a certificate?
Training programmes that award a certificate of attendance say so on the event page. Certificates are issued to participants who complete the full programme.
What if I need to cancel?
Let us know as soon as possible so that your place can go to someone else. If your bank nominated you, please also tell your training or human resources team.
Can you meet accessibility needs?
Tell us about any needs when you register, or contact us beforehand, and we will do our best to make suitable arrangements.
Propose a training topic or partnership
Member banks, institutions and partners are welcome to suggest topics or work with us on a programme.
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