Knowledge hub
2 documents
Guidance for member banks and their staff on authorised push payment fraud, in which customers are deceived into sending money to fraudsters, covering common typologies, red flags, staff interventions, customer messaging and reporting.
A training module on the everyday security practices expected of all bank staff: recognising phishing and social engineering, using strong passwords and multi-factor authentication, keeping devices secure, reporting incidents and protecting customer data.
Library
A record of the Association's work over the year, its governance and its financial statements.
Periodic reviews of developments in the banking industry, drawing on official and industry data.
The Association's formal positions and its responses to consultations by regulators and government.
Notices to member banks on common standards, industry arrangements and regulatory developments.
Industry figures with stated sources, definitions and reporting periods.
Analysis of issues facing the sector, from financial inclusion to digital payments and credit infrastructure.
Materials supporting professional development for bank staff, including compliance and customer-service topics.
Plain-language guides that help the public use banking services safely and with confidence.
Citation
Publications may be quoted and referenced for research, journalism, teaching and policy work, provided the Association is acknowledged as the source. Statistics should be cited together with their original source and reporting period, as stated in the publication.
Suggested citation format:
The Gambia Bankers' Association (Year). Title. Banjul: GBA.
Policy papers and submissions represent the Association's position at the date of publication. Readers should check for later publications on the same subject before relying on an earlier position.
Researchers, journalists and institutions seeking data, earlier publications or permission to reproduce material can contact the Secretariat.
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